Privacy Policy

1. Data we collect

We collect the data necessary to provide the service:

• Account data: name (optional), email address and hashed password.
• Usage data: emails sent, open and click statistics, activity logs.
• Technical data: IP address, browser type, operating system and session identifier.
• Billing data: name or company name, tax ID and postal address (only when invoicing).

2. How we use your data

We use your data exclusively to:

• Provide and improve the transactional email service.
• Send you transactional communications (account verification, security alerts, activity summaries).
• Manage your subscription and issue invoices.
• Comply with legal and tax obligations.

3. Data sharing

We do not sell your data. We may share it with trusted providers that help us operate the service:

• Cloud infrastructure providers (servers, database, cache).
• Payment processors (Stripe) to manage subscriptions.
• Template rendering providers (EasyRender) if you have configured this integration.

4. Data retention

We retain your data while your account is active. If you delete your account, we erase all your personal data within 30 days, unless the law requires us to keep it longer (e.g. billing data, retained for 5 years under Spanish tax law).

5. Your rights

Under the GDPR, you have the right to:

• Access the personal data we hold about you.
• Rectify inaccurate or incomplete data.
• Request deletion of your data ('right to be forgotten').
• Object to processing or request restriction.
• Data portability in a structured format.

6. Cookies

We only use strictly necessary cookies for the service to function (session management, CSRF protection). We do not use advertising tracking or third-party cookies.

7. Security

We apply appropriate technical and organisational measures: TLS-encrypted communications, passwords stored with secure hashing (bcrypt), encrypted SMTP credentials in the database, and restricted access to production systems.

8. Changes to this policy

We may update this policy occasionally. We will notify you by email if the changes are significant. The most recent version will always be available on this page.

9. Contact

To exercise your rights or for any privacy enquiry, you can contact us at:

EasyEmails SL · Calle Ejemplo, 1 · 28001 Madrid · Spain · privacy@easyemails.dev